These Terms of Service (“Terms”) govern your use of the website, services, funnels, automations, and digital tools provided by Synceptional AI (“Company,” “we,” “us,” “our”). By accessing our website or using our services, you agree to these Terms.

If you do not agree, you may not use our services.

1. Eligibility

To use our services, you confirm that:

You are at least 18 years old

You have legal authority to enter agreements

You will comply with all applicable laws

2. Services Overview

Synceptional AI provides:

AI-powered workflow creation

CRM setup and optimization

Messaging automations (SMS/email)

Funnel and lead-generation systems

Business consulting and digital transformation support

Specific deliverables may be described in a separate written agreement, proposal, or statement of work.

3. User Responsibilities

You agree to:

Provide accurate and complete information

Maintain the security of your account credentials

Comply with messaging laws, including TCPA, CAN-SPAM, and carrier regulations

Ensure that all contacts you message through automations have provided proper consent

You are solely responsible for the data and content you upload into platforms we configure.

4. Acceptable Use

You may not use our services to:

Send fraudulent, harmful, or deceptive messages

Conduct illegal activities

Harass or abuse individuals

Upload harmful content or malware

Attempt unauthorized access to systems

Violate intellectual property rights

We may suspend or terminate service if misuse is suspected.

5. SMS, Email & Communication Compliance

By providing your phone number and opting in through our website, forms, or booking pages, you consent to receive marketing text messages from Synceptional AI.

Message frequency varies (up to 4 messages per month). Message and data rates may apply.

Reply STOP to unsubscribe. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

6. Carrier Liability & Message Delivery Disclaimer

Synceptional AI delivers SMS messages through third-party telecommunications carriers and messaging service providers.

Mobile carriers are not liable for delayed, undelivered, or misdirected messages.

Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed by Synceptional AI. Delivery may be impacted by factors including, but not limited to:

Carrier filtering

Network outages

Service interruptions

Device compatibility

User blocking or opt-out actions

Message and data rates may apply according to your wireless service plan.

By opting in to receive SMS messages from Synceptional AI, you acknowledge and agree that wireless carriers are not responsible for any service-related issues, message delays, or delivery failures.

7. Payments & Refunds

Unless stated otherwise in a written agreement:

Fees are due in advance or at the time of invoice

All payments are non-refundable

Failure to pay may result in service suspension

8. Intellectual Property

All frameworks, templates, software configurations, workflows, training materials, and creative assets we provide remain the intellectual property of Synceptional AI unless explicitly transferred.

You are granted a non-exclusive license to use deliverables for your internal business only.

You may not resell, redistribute, or publicly publish our proprietary materials.

9. Confidentiality

Both parties agree to maintain confidentiality of:

Non-public business information

Strategies, workflows, and internal documents

Client or project data

This obligation continues after service termination.

10. Disclaimers

Our services are provided “as-is” without warranties of any kind.

We do not guarantee:

Specific business outcomes

Lead volume

Revenue improvements

Any particular performance metric

Performance depends on execution, industry conditions, and client participation.

10. Limitations of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

Our total liability will not exceed the amount paid for services in the 90 days prior to a claim

11. Indemnification

You agree to indemnify Synceptional AI from claims arising from:

Improper messaging practices

Violations of laws or regulations

Unauthorized use of third-party data

Misuse of deliverables or systems we configure

12. Termination

Either party may terminate services at any time.

We may suspend access if:

Payments are not made

Terms are violated

Messaging misuse is detected

Certain sections (IP, confidentiality, liability, etc.) will survive termination.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

14. Updates to These Terms

We may update this document periodically. Continued use of our services constitutes acceptance of updated Terms.

15. Contact Information

For questions or legal notices:

Synceptional AI
Email: [email protected]
Mailing Address: 4030 Wake Forest Rd, Raleigh, NC 27609, STE 347

Privacy Policy: https://synceptional.com/privacy
Website: https://synceptional.com