Privacy

Business Name: Synceptional AI
Website: Synceptional.com

Synceptional AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Name

Email address

Phone number

Business name

Website URL

Billing information (when purchasing services)

B. Technical & Usage Information

IP address

Browser type

Device information

Pages visited

Referral source

Interaction data with our website or ads

C. SMS & Communication Data

Phone numbers submitted through forms

Message interaction data (responses, opt-ins, opt-outs)

Appointment and inquiry information

2. How We Use Your Information

We use collected information to:

Provide AI automation and consulting services

Respond to inquiries and demo requests

Deliver marketing communications (if opted in)

Send appointment confirmations and reminders

Improve website performance and user experience

Process payments and invoices

Comply with legal obligations

We do not sell personal information.

3. SMS Opt-In & Communication Policy

By submitting your phone number through our website forms, demo requests, or consultation booking pages, you provide express written consent to receive SMS communications from Synceptional AI.

These messages may include:

Marketing and promotional offers

Automation insights

Demo invitations

Appointment confirmations

Service notifications

Message frequency varies (typically 1–4 messages per month).
Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

Consent to receive SMS messages is not required as a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent records are used solely for communication from Synceptional AI.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website functionality

Analyze traffic and user behavior

Personalize content and advertising

Track marketing campaign effectiveness

Third-party services we may use include:

Google Analytics

Meta (Facebook) Pixel

Advertising platforms

CRM & automation platforms (such as GoHighLevel / LeadConnector)

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security & Handling

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

We utilize secure platforms and encrypted connections when collecting sensitive information. Access to personal data is restricted to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. User Rights

Depending on your location, you may have the right to:

Request access to your personal data

Correct inaccurate information

Request deletion of your data

Withdraw consent for communications

Request data portability

To exercise these rights, contact us at:
[email protected]

We will respond within a reasonable timeframe in accordance with applicable laws.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent records are used solely for communication from Synceptional AI and are not sold, rented, or distributed.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Information

For questions or privacy-related requests:

Synceptional AI
Email: [email protected]
Mailing Address: 4030 Wake Forest Rd, Raleigh, NC 27609, STE 347
Website: https://synceptional.com