Synceptional AI ("we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, phone systems, and messaging platforms.

1. Information We Collect

We may collect:
• Name
• Email address
• Phone number
• Business information
• Appointment details
• Communication preferences
• Information voluntarily provided through forms, calls, text messages, or website chat

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2. How We Use Your Information

We use your information to:
• Respond to inquiries
• Provide requested services
• Schedule appointments
• Send reminders and follow-up communications
• Deliver customer support
• Improve our services
• Send transactional and marketing communications when consent has been provided

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3. SMS Communications

By providing your mobile number and opting in, you consent to receive text messages from Synceptional AI regarding appointment confirmations, reminders, customer service updates, follow-up communications, and marketing offers when consented. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

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4. SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

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5. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist us in operating our business and delivering services.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

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7. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage.

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8. Your Rights

You may request access to, correction of, deletion of, or withdrawal of consent concerning your information.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact Information

For questions or privacy-related requests:

Synceptional AI
Email: [email protected]
Mailing Address: 4030 Wake Forest Rd, Raleigh, NC 27609, STE 349
Website: https://synceptional.com

Phone: (910) 838-6524